Gaming Policy and Enforcement Branch
Gaming Information and Services

Know your limit, play within it.

Contact Us


Community Gaming Grant Review submissions and feedback

The Community Gaming Grant Review, announced by Premier Christy Clark on July 11, 2011, is complete. The review examined the governance and funding structure of community gaming grants and received input from charities and non-profit groups, community members, industry representatives and local government. As a result of the review, community gaming grants will be made available to more groups throughout British Columbia.

Visit the Community Gaming Grant Review Community Gaming Grant Review website for more information.

 



Grant application inquiries and addresses

To inquire about community gaming grant applications, or to submit documentation related to a grant application, use the contact information below.

Phone and e-mail inquiries - grant applications
In Victoria 250 387-5311
Outside Victoria

Call toll-free within B.C. – call Enquiry BC and ask to be transferred.

Enquiry BC from Vancouver call: 604 660-2421
(ask to be transferred to 250 387-5311)

Enquiry BC from elsewhere in B.C. call: 1 800 663-7867
(ask to be transferred to 250 387-5311)

Fax 250 356-8149
E-mail

Gaming.Grants@gov.bc.ca

Addresses for submitting grant application documentation
(when couriering items, use the 'Courier/Location' address)
Courier/Location Gaming Policy and Enforcement Branch
Licensing and Grants Division
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3
Mail Gaming Policy and Enforcement Branch
Licensing and Grants Division
PO Box 9310, Stn. Prov. Govt.
Victoria, B.C.  V8W 9N1

 



Licensed charitable gaming inquiries and addresses

To inquire about charitable gaming event licences, or to submit documentation related to a licence application, use the contact information below.

Phone and e-mail inquiries - licensed charitable gaming
In Victoria 250 387-5311
Outside Victoria

Call toll-free within B.C. – call Enquiry BC and ask to be transferred.

Enquiry BC from Vancouver call: 604 660-2421
(ask to be transferred to 250 387-5311)

Enquiry BC from elsewhere in B.C. call: 1 800 663-7867
(ask to be transferred to 250 387-5311)

Fax 250 356-8149
E-mail

Gaming.Branch@gov.bc.ca

Addresses for submitting licensed charitable gaming documents and payments
(when couriering items, use the 'Courier/Location' address)
Courier/Location Gaming Policy and Enforcement Branch
Licensing and Grants Division
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3
Mail Gaming Policy and Enforcement Branch
Licensing and Grants Division
PO Box 9310, Stn. Prov. Govt.
Victoria, B.C.  V8W 9N1

 



Registration inquiries and addresses

Gaming industry companies and personnel may contact the Registration Division or submit registration documentation by using the contact information below.

Phone and e-mail inquiries - registration
In Victoria 250 356-0663
Outside Victoria

Call toll-free within B.C. – call Enquiry BC and ask to be transferred.

Enquiry BC from Vancouver call: 604 660-2421
(ask to be transferred to 250 356-0663)

Enquiry BC from elsewhere in B.C. call: 1 800 663-7867
(ask to be transferred to 250 356-0663)

E-mail

Gaming.Branch@gov.bc.ca

Addresses for submitting registration documents and payments
(when couriering items, use the 'Courier/Location' address)
Courier/Location Gaming Policy and Enforcement Branch
Registration and Certification Division
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3
Mail Gaming Policy and Enforcement Branch
Registration and Certification Division
PO Box 9202, Stn. Prov. Govt.
Victoria, B.C.  V8W 9J1

 



Horse racing inquiries and addresses

Horse racing inquiries or documentation may be directed or submitted to the Racing Division. Use the contact information below.

Phone and e-mail inquiries - horse racing
In Greater Vancouver 604 660-7400
Outside Greater Vancouver

Call toll-free within B.C. – call Enquiry BC and ask to be transferred.

Enquiry BC from Victoria call: 250 387-6121
(ask to be transferred to 604 660-7400)

Enquiry BC from elsewhere in B.C. call: 1 800 663-7867
(ask to be transferred to 604 660-7400)

E-mail

Gaming.Branch@gov.bc.ca

Address for submitting horse racing documents and payments
Mail/Location Gaming Policy and Enforcement Branch
Racing Division
#408 - 4603 Kingsway Avenue
Burnaby, B.C.  V5H 4M4

 



Audit and compliance inquiries and addresses

Audit and compliance inquiries or documentation may be directed or submitted to the Audit and Compliance Division. Use the contact information below.

Phone and e-mail inquiries - audit and compliance
In Greater Vancouver 604 660-0245
Outside Greater Vancouver

Call toll-free within B.C. – call Enquiry BC and ask to be transferred.

Enquiry BC from Victoria call: 250 387-6121
(ask to be transferred to 604 660-0245)

Enquiry BC from elsewhere in B.C. call: 1 800 663-7867
(ask to be transferred to 604 660-0245)

E-mail

Gaming.Branch@gov.bc.ca

Address for submitting audit and compliance documentation
Mail/Location Gaming Policy and Enforcement Branch
Audit and Compliance Division
#220 - 4370 Dominion Street
Burnaby, B.C.  V5G 4L7

 



Investigation inquiries and addresses

Investigation inquiries or documentation may be directed or submitted to the Investigations and Regional Operations Division. Use the contact information below.

Phone and e-mail inquiries - investigation
In Greater Vancouver 604 660-0245
Outside Greater Vancouver

Call toll-free within B.C. – call Enquiry BC and ask to be transferred.

Enquiry BC from Victoria call: 250 387-6121
(ask to be transferred to 604 660-0245)

Enquiry BC from elsewhere in B.C. call: 1 800 663-7867
(ask to be transferred to 604 660-0245)

E-mail

Gaming.Branch@gov.bc.ca

Address for submitting investigation documentation
Mail/Location Gaming Policy and Enforcement Branch
Investigations and Regional Operations Division
#408 - 4603 Kingsway Avenue
Burnaby, B.C.  V5H 4M4

 



Executive staff

Executive Staff Phone
Douglas Scott
Assistant Deputy Minister and General Manager
250 387-1301
Suzanne Bell
Executive Director,
Corporate Services and Responsible Gambling Division
250 387-1301
Ursula Cowland
Executive Director, Licensing and Grants Division
250 387-5311
Executive Director, Racing Division 604 660-7400
Len Meilleur
Executive Director, Registration and Certification Division
250 356-0663
Terri Van Sleuwen
Executive Director, Audit and Compliance Division
604 660-0274
Larry Vander Graaf
Executive Director, Investigations and Regional Operations Division
604 660-2028

 



Gaming Policy and Enforcement Branch offices

The Gaming Policy and Enforcement Branch (GPEB) conducts its operations from the following offices. Not all services are available at all offices.

Victoria - head office for the Gaming Policy and Enforcement Branch
Location 3rd Floor, 910 Government Street, Victoria, B.C.
Phone 250 387-5311
Burnaby - head offices for audit, investigation and racing
Location #220 - 4370 Dominion Street, Burnaby, B.C. (audit)
#408 - 4603 Kingsway Avenue, Burnaby, B.C. (investigations and racing)
Phone 604 660-0245
Kelowna - regional office
Location #200 - 1517 Water Street, Kelowna, B.C.
Phone 250 861-7363
Prince George - regional office
Location #211 - 1577 7th Avenue, Prince George, B.C.
Phone 250 612-4122

 



File a criminal or regulatory complaint

To submit a complaint or allegation of criminal or regulatory wrongdoing in gaming or horse racing in B.C., visit the following link:

If you do not wish to file an official complaint under the Gaming Control Act, but wish to submit feedback or ask a question of a general nature, you may submit the question by sending an e-mail. See the Submit questions and feedback section below.



Submit questions and feedback by e-mail

You have two options for contacting the Gaming Policy and Enforcement Branch by e-mail. To decide which option is best for your needs, please read below.

Option #1

Use your e-mail program (Outlook Express, Hotmail, etc.) to send a message to one of the following e-mail addresses (click on the link or copy and paste the address):

Option #1 is the best choice if you need to keep a record of your message. You cannot send anonymous messages using this option.

Option #2

Type your message into the following e-mail feedback form. You do not need to include your name or e-mail address unless you would like a response. Choose this option if you want to send an anonymous message. We cannot provide you with a record of your message if you send an anonymous message.

E-mail Feedback Form

If you would like a response, please include your name and e-mail address, otherwise your feedback will remain completely anonymous.

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